LiveTheVanLife Restorations · La Paz, Mexico

Privacy Policy

Effective date: October 19, 2026

Who we are and how to contact us

This policy explains how LiveTheVanLife Restorations collects, uses, and handles personal information through livethevanlife.com and related inquiries about our services.

Responsible business: LiveTheVanLife Restorations
Location: La Paz, Baja California Sur, Mexico
Privacy contact: shane@livethevanlife.com.

Information you provide

When you request an estimate, contact us, or arrange services, we may receive your name, email address, phone or WhatsApp number, city and country, vehicle details, requested work, messages, and photographs or files you choose to provide. If a project proceeds, we may also need billing details, delivery or collection information, service approvals, and records of our communications.

Please provide only information relevant to your inquiry or project. Avoid including sensitive personal information, identity documents, payment-card numbers, or other people's personal information in general website forms or vehicle photographs.

How we use information

We use relevant information to respond to inquiries, assess requested work, prepare estimates, communicate about projects, arrange appointments or agreed services, maintain business records, resolve questions, protect our systems, and meet legal obligations.

Promotional messages are a separate purpose. Where consent is required, we will ask for it before sending marketing. You may decline or withdraw marketing consent without affecting an estimate request or services already agreed. Submitting an inquiry does not by itself subscribe you to promotional text messages.

Website information and cookies

Our website is hosted by Squarespace. When you visit, Squarespace receives technical information such as your IP address, browser and device information, and pages requested to deliver and protect the website. Website analytics can also include referral sources, pages viewed, and interactions to help us understand use of the site.

Cookies and similar technologies can support essential functions, remember preferences, and measure website use. You can manage cookies through your browser and any cookie controls presented on the website. Blocking cookies may affect some features. For information about Squarespace's handling of visitor data, see its Privacy Policy and Cookie Policy.

Service providers and other disclosures

Information may be handled by providers supporting website hosting, form storage, email, communications, and business administration. We share information needed to perform their services. When you ask us to coordinate transport or other outside services, relevant details may be shared with the providers involved. We may also disclose information when legally required or necessary to establish or defend legal rights.

We do not sell inquiry contact details or provide them to other businesses for their own marketing. Mobile numbers and text-message consent records are not shared with third parties or affiliates for their marketing or promotional purposes. Providers helping us deliver messages may process that information to provide the service.

Email, phone, and messaging choices

We may use the contact details you provide to respond to your inquiry and communicate about requested services. If you opt in to a text-message program, its opt-in notice will explain the messages you can expect. Message frequency may vary and message and data rates may apply. You can reply STOP to opt out of automated SMS messages, or HELP for assistance where supported. You can also contact us by email to update your communication preferences. Consent to promotional messaging is not a condition of purchase.

Retention and security

We retain information for as long as reasonably needed for the purpose collected, ongoing service relationships, recordkeeping obligations, and the handling of disputes. When information is no longer needed, we delete it or remove identifying details, subject to applicable retention requirements and backup cycles.

We use reasonable administrative, technical, and physical measures to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

Your privacy rights

You may ask to access your personal information, correct inaccurate information, request cancellation or deletion, or object to particular uses. These include the rights of access, rectification, cancellation, and opposition (ARCO) under Mexican data-protection law. You may also ask to limit disclosure or withdraw consent where processing depends on consent, subject to applicable legal exceptions.

Email shane@livethevanlife.com with the subject “Privacy request.” Include your name, a way to reply, the right you want to exercise, and enough detail to identify the relevant information. We may ask for reasonable verification of your identity or representative's authority before acting. Please do not send identity documents until we explain what is needed and how to provide it. We will respond within the time required by applicable law and explain any information we must retain or request we cannot fulfill.

International processing and other websites

We operate in Mexico, and our service providers may process information in other countries. Applicable privacy protections may differ by country. Where required, appropriate safeguards or consent will apply to international transfers.

Links, embedded videos, maps, social features, and separately operated tools may involve other providers. Those providers handle information under their own privacy notices. Review the notice on any external service you choose to use.

Children

Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and address it.

Changes to this policy

Updates will be posted on this page with a revised effective date. Where required, we will provide additional notice or obtain consent before using information for a materially different purpose.